Master Collision at 525 Lakeview Avenue, Rockville Centre, New York.

No one likes going to the body shop but finally someone got it right. Customer experience first. The staff at Master was a pleasure to deal with. My rental was waiting when I dropped of my car so I spent little time in the office. Every step of the process was communicated via phone, email and text messages.
The business also surprised me with their use of technology. Customers are given a online portal to track and comment on the repairs.

One more small thing. My Mercedes was repaired Impeccably.